Welcome to zestex.com.au, the official website of zestex, a brand of Freshguard Pty Ltd. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions.

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1. Website Ownership and Binding Agreement

This website is owned and operated by zestex. These Terms set forth the terms and conditions under which you may use our website and services. By accessing or using the website, you confirm that you have read, understood, and agree to be bound by these Terms.
 

2. Eligibility

To use our website and/or receive our services, you must be at least 18 years old or have the legal authority, right, and freedom to enter into these Terms as a binding agreement.
 

3. Key Commercial Terms

Pricing and Payment: All prices are listed in Australian Dollars (AUD) and include GST unless stated otherwise. We reserve the right to change our prices at any time and to correct pricing errors that may inadvertently occur.
 

Product Listings: When purchasing an item, you agree that you are responsible for reading the full item listing before making a commitment to buy it.
 

4. Return and Refund Policy

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. For minor failures, we may choose to repair or replace the product.

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5. Changes to Offerings

We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason.
 

6. Warranties and Responsibilities

When we receive a valid warranty claim for a product purchased from us, we will either repair the relevant defect or replace the product. If we are unable to repair or replace the product within a reasonable time, the customer will be entitled to a full refund upon the prompt return of the product to us.
 

7. Intellectual Property

All materials on this website, including but not limited to text, images, logos, and software, are the property of zestex and are protected by applicable copyright and trademark laws.

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8. Account Suspension and Cancellation

We reserve the right to suspend or cancel your account if we suspect any fraudulent activity or violation of these Terms.

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9. Indemnification

You agree to indemnify and hold zestex harmless from any demands, loss, liability, claims, or expenses (including attorneys’ fees) made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

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10. Limitation of Liability

To the maximum extent permitted by applicable law, zestex assumes no liability or responsibility for any errors or omissions in the content of the website; any failures, delays, or interruptions in the delivery of any content contained on the website; any losses or damages arising from the use of the content provided on the website; or any conduct by users of the website.

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11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website after any such changes constitutes your acceptance of the new Terms.

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12. Governing Law

These Terms are governed by the laws of Victoria, Australia. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Victoria.

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13. Contact Information

If you have any questions about these Terms, please contact us through our Contact Us page.